Force Development Transformation
Abstract
Personnel Services Delivery (PSD), under the Personnel Administration program, funds operational developments necessary to acquire, field, and modify business processes to transform the delivery of Human Resources (HR) capabilities through the structured redesign of the Total Force Personnel Community's people (Active Duty, Reserve, Guard, and Civilians), processes, and technologies. PSD Transformation fundamentally shifts the way personnel services are provided, transitioning from primarily face-to-face interactions with a personnelist to a tiered model with services delivered through online self-service, contact centers, and fewer in-person interactions. PSD supports the migration of legacy applications and other information technologies from on premises data centers to a more sustainable cloud-based hosting solution and flexible services-based architecture as defined by the Defense Enterprise Service Management Framework (DESMF). To this end, PSD executes the prototyping and development of legacy human resource systems through the deployment and transitioning of applications to Department of Defense (DoD) and commercial cloud services. In addition, funds will be used to perform studies and innovative integration efforts for common technology capabilities such as cloud migration, technology development and mobile application.
Document Details
- Document Type
- Project
- Publication Date
- Oct 01, 2020
- Source ID
- 675194_0901220F_7_3600_PB_2020
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