PEOPLE ORGANIZATIONS AND COMMUNICATIONS. NATIONAL SYMPOSIUM ON GLOBAL COMMUNICATIONS, AUGUST 1-3, 1960, WASHINGTON, D. C.
Abstract
This paper deals with the development of a methodology for assessing the effectiveness of the human and organizational elements in military communication networks in terms of a trade off between the control of erro and the delay in volved in error control. Since all information to be transmitted by the system does not inherently require equal freedom from error and delay, an information characterization scheme is introduced. Information is characterized in terms of its (a) urgency, (b) importance, and (c) policy status. Delay and error control are then measured and examined as functions of these information characteristics. Conceptually, messages are considered to flow from source commander to destination commander, with the action officers, releasing officers, staff message agencies, and the like considered as system elements. Total error and delay, and their interactions, are then measured from commander to commander. Individual error components are postulated to permit evaluation of the effectiveness of specific message processing phases, such as preparation, coordination, review, and release. Problems involved in the collection of data in an operating army headquarters and the development of specific instruments for route tracing and communications error and delay measurement are discussed in some detail.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 1963
- Accession Number
- AD0414723
Entities
People
- Benedict R. Jacobellis
- Joel N. Bloom
Organizations
- Franklin Institute