Processes and Best Practices from the US Navy Vaccination Center at Bloch Arena
Abstract
The U.S. Navy vaccination center at the Bloch Arena on Joint Base Pearl Harbor-Hickam was observed and analyzed for processes and flow rates. We estimate that the current single shift of 60 staff working medical and administrative processes can administer up to 2,500 vaccinations each day. Increased demand will require a second shift. We document best practices, including facility choice, a well-constructed flow pattern, queue formation engineering, staff task specialization, personnel cross-training, overstaffing nodes, and constant improvement and innovation. Our only current substantive recommendation is to implement a work-day maximum for the staff, similar to aviators' flight-day, to guard against burn-out and fatigue-related errors.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 2021
- Accession Number
- AD1151418
Entities
People
- Bradley F. Dickey
Organizations
- Center for Naval Analyses