Command & Control, Battle Management, Communications (C2BMC) Sustainment

Abstract

Operations and Sustainment C2BMC Program Operations and Sustainment (O&S) consists of 1) sustaining C2BMC operational capability worldwide 24 hours a day, 7 days a week, 365 days with on-site personnel in 17 time zones, supporting 31 current locations and over 100 major sub-systems; 2) on-site maintenance sub-systems for all C2BMC including suites, planners, remote Enterprise Work Stations (EWS), and GEM Work Stations (GWS), web browsers, and communication site(s) associated with the AN/TPY-2 radar(s); 3) the C2BMC Control Center that provides real-time resolution of operational issues; 4) vendor support which includes coordination and resolution of problems that occur with Commercial-off-the-Shelf (COTS) equipment; 5) training of operator, maintenance personnel, and testers (approximately 700 per year); and 6) hardware and software maintenance and upgrade installation to ensure 24 hours a day, 7 days a week, 365 days a year continuity of C2BMC operations. Operations and Sustainment will support a new EWS, GEM, web browser, planner and/or suite operations fielded in FY 2010. On-site support provides: Assistance to the System Administrator of each Combatant Command Prime contractor support to operational users On-site maintenance of hardware and software Security support for the C2BMC equipment, hardware and software and auxiliary communication capabilities 24 hours a day, 7 days a week, 365 days network and equipment operations monitoring via the BMDS Network Operation and Security Center (BNOSC) Support to operators and testers during test, exercises, and wargames Off-site support provides: The C2BMC Control Center (help desk) in Colorado Springs, CO provides Real-time resolution of operational issues The schedule for maintenance, systems upgrades, tests, exercises, and wargames, coordinated across all users Collection of data regarding system/sub-system failures and prioritization of corrective actions Review of hardware/software problems and coordination of Commercial-off-the-Shelf (COTS) developer/vendor service calls Integrated logistics support planning and management Hardware and software maintenance and logistics functions that are beyond the capability of on-site support personnel Inventory and spares management Sustaining engineering support from the prime contractor and government activities Maintenance of software licenses and vendor support agreements Hardware and software maintenance agreements Vendor depot support services Training support includes: Developing and maintaining operator, maintenance personnel, and testers training material for C2BMC components/capabilities Training tailored to each deployment and/or test Training curriculum/courses provided for C2BMC Planner, Situational Awareness, Global Engagement Manager (GEM), and the C2BMC Executive Course Warfighter sustainment training and skill proficiency Assistance to warfighter in development and execution of Radar Management Course

Document Details

• Document Type: Project
• Publication Date: Oct 01, 2011
• Source ID: XX01_0603896C_4_0400_PB_2011

Tags

Readers

• Logistics and Supply Chain Management.
• Missile Defense Systems.